Report it. Track it. Close it.
ORVO Connect is our digital issue reporting and facilities management platform. Built for commercial clients to identify, report and track property issues in real time, and manage them through to completion.
Issues get lost between the floor and the fix.
A fault gets mentioned in passing, noted on a scrap of paper, or buried in an inbox. Days later it is a bigger problem, and nobody can say who was dealing with it.
Across multiple sites it is worse: no shared view, no status, no record. ORVO Connect replaces all of that with one simple flow that everyone can see, from the person who spots the issue to the team that closes it.
report · route · track · close
Three steps, from spotted to solved.
Report
Staff or managers log an issue the moment they spot it, with a photo and location, in seconds. A blocked sink, a damaged fitting, a health and safety concern.
Route & track
The issue is routed straight to the ORVO team and prioritised. Everyone with access sees its status update as it moves toward resolution.
Close & record
When the job is done it is closed with a completion record, building a clear history and reporting trail across all of your sites.
Less downtime, clearer communication, full visibility.
Reduced downtime
Issues are caught and dispatched fast, so faults do not sit unseen.
Faster reporting
Logging takes seconds from any phone, no phone tag or lost emails.
Improved communication
One shared view replaces scattered calls, texts and paperwork.
Full issue tracking
Every issue has a status, an owner and a timeline.
Completion records
Closed jobs leave an auditable record and reporting.
Multi-site visibility
See what is happening across every property in one place.
Be first on ORVO Connect.
We are onboarding commercial clients ahead of launch. Join the early-access list and we will be in touch as the platform goes live, with priority setup for your sites.
- No cost to join the list
- Priority onboarding at launch
- Shape the platform with your feedback
Need property services today?
ORVO Connect is coming soon, but our cleaning, maintenance and grounds teams are working across Scotland right now.